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Thursday, June 3, 2010

Technical Support Engineer-Borivali Mumbai - 3 Opening(s) - Religare Technologies

Reliable Domain Focused IT Services Partner
Leveraging technology and delivery model evolutions

Religare Technologies is a strong vertically focused IT Services company in the Financial Services, Insurance, and Healthcare segments.

Headquartered out of India, the company belongs to one India’s most trusted and valued Groups – Religare. The 15,000 people strong Religare Group has a number of companies providing services in the area of Financial Services, Healthcare, Diagnostics and Wellness, and Aviation and Travel Services.

Religare Technologies is a group company providing IT services to customers worldwide. The company operates in the Middle East, US, Europe, and Asia. Religare Technologies has over 2000 employees.

Horizontal offerings of Religare Technologies

The company has four main divisions, each division focusing on specific type of IT services. The divisions are:

Business Solutions Division: This division provides IT services in the area of Financial Services, Insurance, Healthcare and Life Sciences and Enterprise Solutions. Services such as customized software development, maintenance, testing, and consultancy are also provided by this division. Enterprise Solutions: Religare Technologies helps enterprises with implementation and support in the areas of ERP, CRM, EAI, and BI. In this connection we specialize in providing solutions in the following areas:
• SAP implementation and support
• Microsoft Dynamics CRM implementation and support
• Microsoft Navision implementation and support
• Business Intelligence solutions in the area of ETL, data warehouses, data marts, OLAP

Knowledge and Business Process Division: In the Business Process Outsourcing domain, we provide a diverse range of Contact Center services – Outbound, Inbound and Back Office for different industry verticals including Banking and Financial services, Insurance, Healthcare, Travel & Hospitality, Media, Retail (Online and Offline) and Telecom from the multiple delivery centers located across India. This division is also developing capabilities to provide specialized knowledge services and consultancy to Global Institutions and Corporations. The services that can be provided include Financial Services, Clinical Research Outsourcing, Supply Chain Management, Business Research and Analytics and HR Outsourcing.

Infrastructure Management Division: This division provides services in the area of systems integration, software, hardware and networking solutions, infrastructure management, facilities management, data centers, and remote system administration.

Information Services Division: This division focuses on providing content and information to financial and healthcare companies. This division also does stock market research and provides services such as research reports and newsletters. Some of the content provided includes stock markets data (feeds), stock indices, currency quotes, company information, insurance company schemes details, and mutual fund company scheme details. It today has more than 200 clients who represent the crème de la crème of the industry.

Strong Vertical Focus on Domains

Financial Services

Religare Technologies has a rich legacy and is a leading provider of solutions to the Financial Services sector, especially to the Capital Market segment. We are a leading provider of Trading Solutions for Brokers and Stock Exchanges. We also provide solutions to the other Financial Services companies such as Wealth Management Companies, Investment Banks, and Mutual Fund Companies.
• End to end solutions for Stock Exchanges.
• Front end trading solutions
• High volume automated back office trading, settlement and accounting system.
• Comprehensive systems for Internet trading and surveillance.
• Algorithmic trade generators and high performance order routing engines to enable automated trading
• Fix gateways for interfacing front end systems to trading engines and stock exchanges
• Asset and wealth management solutions



Insurance

In the Insurance vertical, we provide solutions to both the Life and Non-Life (General) Insurance sectors. Some of the specialized solutions provided are:
• Micro Insurance
• Automated underwriting
• Policy and claims management
• New business



Healthcare and Life Sciences

Religare Technologies is providing services to all sectors in this area: Providers, Payers, Pharmaceuticals and Life Sciences.

Some solutions provided are:
• Hospital Information Systems
• Volunteers Database Management Systems
• EMR
• PACS/RIS
• ICD conversion
• LIMS
• CDM
Designation Technical Support Engineer-Borivali Mumbai - 3 Opening(s)
Job Description
  • Installation of the updates, Antivirus.
  • Wireless/ wired installation, troubleshooting
  • Troubleshooting Wireless network through wireless link-sys Routers.
  • Verifying Connectivity through IP Addressing.
  • Configuring, Assembling the Computer Systems for the Users.
  • Troubleshooting HP Printers, Scanners, Copiers. Hardware troubleshooting.
  • Supporting User over the phone.
  • Troubleshoot Hardware, Software, Network related Queries, Windows 2000, XP, 98 OS


Desired Profile
  • Troubleshooting Customer queries
  • Troubleshoots Windows O.S related problems
  • Resolving Software problems through phone
  • Resolving Hardware problems through phone
  • Supporting all Laptops, PDA, desktop PC
  • Basic Troubleshooting of Internet explorer
  • Resolving small network problems

 
Experience 1 - 2 Years
Industry Type IT-Hardware & Networking
Role Technical Support Mgr
Functional Area IT-Support, Telecom, Hardware
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Compensation: Rupees 2,00,000 - 2,75,000
Location Mumbai
Keywords Desktop Engg, troubleshooting
Contact Religare Securities Ltd
Website http://www.religaretech.com
Job Posted 03 Jun