Handling of export/import LC settlements and financings. Identifying export credits thru nostro reconciliation and application of funds.
Allocation of resources as per the workflow and monitoring queues in Bank Trade.
Handling process related query resolution, and plan effective utilization of resources in coordination with line manager.
Making all the necessary announcements pertaining to all the activities and cascading of updates to the team and also maintaining the records.
Generation and analysis of all the reports to meet Service Level Agreement (SLA) on daily, monthly and quarterly basis.
Tracking performance issues viz. Quality, Productivity, Volumes and absenteeism after discussion with line manager and assisting in auctioning the same.
Facilitate continuous improvement through the identifi! cation, implementation and sharing best Practices in conjunction with peers and line managers.
