Summary
Experience: 9 - 14 Years
Location:
Bengaluru/Bangalore, Delhi
Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization
Industry Type: IT-Hardware & Networking
Role: Project Mgr-IT/Software
Functional Area: Middleware
Posted Date: 25 Nov
Desired Candidate Profile
Technical Services - Middleware============================
- This role specializes in performing and enabling remote technical support of Middleware software and solutions.
- Provides technical support assistance to customers using problem determination/problem source identification skills.
- Utilizes technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
- Communicates action plans to the customer or company's representative as appropriate.
- Recommends and implements new or improvements to existing technical support tools, procedures, and processes.
- May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high customer satisfaction.
Professionals who are into any Middleware technology with people managemnt experience can apply.
People management activities include Appraisals, Salary negotiatins, Training,Recruiting and so on.
Job Description
People Manager=============
- Share information and assign work to link employees' work to company's strategy, market performance and local organization's goals.
- Simplify complex goals and help individuals and teams to align priorities with company's strategic direction.
- Assign individuals and collaborate with other leaders to allocate employee resources in a manner that best meets project/account, and individual development needs.
- Accept accountability for business results including meeting client satisfaction, productivity, financial, and other business measurements.
- Lead or participate in organization planning, providing leadership and support to ensure that business objectives are met.
- Foster teamwork and inclusion across organizations, cultures and geographies -- and promote company's diversity and inclusive leadership and company's Values.
- Support activities and projects involving cross-functional teams which contribute to company's success.
- Provide employees feedback to improve performance.
- Establish clear performance expectations and hold people accountable for results. Recognize contributions by employees and teams.
- Lead by example in all activities.
- Lead in a manner that enhances companys climate and business results.
- Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation. Assure employee equity and encourage employee growth and opportunity.
- Advise and coach employees to help them develop their skills and capabilities to best meet their career desires and current or future business needs.
- Execute processes for the normal operation of employee programs. Analyze and interpret new situations.
- Resolve complex problems independently or through the management of others.
- People Manager job role has considerable latitude in responsibilities to define and determine processes, priorities and resources following general business unit, country or regional directives.
Joining Locations: Bangalore, Chennai, Noida
Keywords: middleware manager
Company Profile
A CMM Level5 company and a leader in IT IndustryContact Details
Company Name: Esteemed Client of Quadrangle
Website: Not Mentioned
Executive Name: Sangitha Mohan
Address: Not Mentioned
Email Address: sangitha.mohan@naukri.com
Telephone: 08040439044
